SafeTripVax Terms of Service
Language version notice
These legal documents were drafted in Polish. Other language versions may be machine translations and are provided for convenience only. In case of discrepancies, the Polish version prevails.
1. General information
These Terms of Service ("Terms") govern the use of the SafeTripVax service available at https://safetripvax.com (the "Service").
The owner and operator of the Service is EPKO sp. z o.o. (ul. Podleśna 2, 05-270 Marki, Poland, KRS: 0000908693, NIP: 1251720637, REGON: 389307530) (the "Administrator").
Medical disclaimer: SafeTripVax does not provide medical services, diagnoses or medical advice. Content in the Service is informational and educational and does not replace consultation with a qualified healthcare professional.
Separate agreements: If you contact or use services of a clinic listed in the Service, you conclude any medical-service agreement directly with that clinic. SafeTripVax is not a party to such agreements.
What SafeTripVax does (and does not do)
- We provide a technical platform to browse and compare information (including user- and clinic-provided content).
- We may moderate content to reduce illegal or harmful material and to improve information quality.
- We do not verify medical qualifications, licenses or clinical outcomes unless explicitly stated for a specific feature.
- We do not guarantee that any clinic, offer or user opinion is accurate, complete or up to date.
Urgent situations
- For emergencies, call your local emergency number (in Poland and the EU: 112).
- Do not rely on the Service for emergency or time-critical medical decisions.
2. Definitions
Key terms used in these Terms
- User – any person using the Service.
- Patient – a User seeking information about vaccines, diseases, clinics or travel health.
- Clinic – an entity that maintains a profile or publishes information in the Service.
- Account – a User profile enabling access to additional features.
- Content – text, images, reviews and other materials available in the Service.
3. Account and permitted use
Creating an Account may be required for selected features. You must provide accurate and up-to-date information and keep your login credentials secure.
You may use the Service only in accordance with applicable law and these Terms. We may suspend or restrict access in case of abuse, security risk or violation of these Terms.
Prohibited actions
- Posting illegal content, personal data of third parties without a legal basis, or content that infringes intellectual property rights.
- Impersonation, fraud, manipulation of ratings/reviews, or automated scraping that disrupts the Service.
- Attempting to compromise security, introduce malware, or interfere with the Service’s operation.
4. User content, reviews and moderation
If you publish Content in the Service, you are responsible for it and confirm you have the necessary rights and permissions.
We aim to reduce misinformation and abuse, but we cannot guarantee authenticity of every review or listing. Content may be removed or limited if it violates law or these Terms.
License for user content
By publishing Content, you grant the Administrator a non-exclusive, worldwide, royalty-free license to host, display, process and moderate that Content for the purpose of operating and improving the Service. The license ends when the Content is removed, except that we may retain limited backups for legal and security purposes.
Reporting
- If you believe Content violates law or your rights, contact us at office@safetripvax.com with a description and a link/screenshot.
- For copyright-specific reports, use the dedicated report flow available in the Service.
5. Paid services and payments (if applicable)
Some features may be offered for a fee (e.g., subscriptions or premium tools). If a feature is paid, the price, scope and billing period are shown before purchase.
Payments may be processed by third-party payment providers (e.g., Stripe). Depending on your plan, recurring charges may apply until you cancel.
Consumer rights (including withdrawal rights where applicable) depend on your country and the type of digital service. If you request immediate access to a digital service, you may be asked to consent to the loss of the right of withdrawal, as permitted by law.
6. Intellectual property
Unless stated otherwise, the Service’s software, design and original content are protected by intellectual property laws and belong to the Administrator or licensors.
You may not copy or reuse protected materials beyond what is permitted by mandatory law, without prior permission.
7. Liability
The Service is provided "as is". To the extent permitted by law, we are not liable for indirect damages, lost profits, or health outcomes arising from relying on information in the Service or from services provided by clinics.
Nothing in these Terms excludes liability that cannot be excluded under mandatory law (including liability for willful misconduct or personal injury where applicable).
8. Personal data and cookies
Personal data processing and cookie usage are described in the Privacy Policy and Cookies Policy available in the Service.
9. Complaints and disputes
You can submit complaints about the Service by email to office@safetripvax.com. We will respond within a reasonable time, and at most within 14 days where required by law.
Consumers in the EU may use the ODR platform: https://ec.europa.eu/consumers/odr
10. Changes and final provisions
We may update these Terms for important reasons (e.g., legal changes, security, new features). We will inform you in advance when required.
Supported language versions: en, pl, de, fr, es, ar, sw, ja, pt-br, pt-pt, id, ha, hi, ru, tr. In case of discrepancies, the Polish version prevails.
Governing law: Polish law, unless mandatory consumer protection rules of your country provide otherwise.
Contact
EPKO sp. z o.o.
ul. Podleśna 2
05-270 Marki
Poland
KRS: 0000908693
NIP: 1251720637
REGON: 389307530